Terms of Use — Jiru Mithu Farms

Welcome to Jiru Mithu Farms

By accessing or using jirumithufarms.com (the "Website"), you agree to be bound by these Terms of Use. If you do not agree, please do not use this Website.

This Website is owned and operated by Jiru Mithu Farms, located at:

R.S. No. 335, 335/1, Block No. 380
At Po. Vasravi, Tal. Mangrol
District Surat, Gujarat — 394421
India

Customer Care : +91 79848 66371
Email         : sales@jirumithufarms.com

1. Acceptance of Terms

By using this Website, you confirm that:

You are at least 18 years of age, or accessing the Website under the supervision of a parent or legal guardian
You have read and agreed to these Terms of Use, our Privacy Policy, and our Cookie Policy
You have provided accurate and current information for any orders placed
You will use the Website only for lawful purposes

2. Products and Pricing

All products listed on the Website are subject to availability. We make every effort to display accurate product descriptions, images, and prices.

→ Prices are in Indian Rupees (₹) and inclusive of all applicable taxes
→ We reserve the right to modify prices without prior notice
→ Product images are representative — slight variations may occur
   in actual product packaging or appearance
→ Stock availability is updated regularly but not in real time

3. Order Placement and Acceptance

When you place an order:

You will receive an order confirmation email
The order is confirmed only after successful payment
We reserve the right to refuse or cancel any order at our sole discretion
In case of cancellation, the full amount will be refunded to your original payment method within 7–10 business days

4. Payment

Payments are processed securely through Razorpay. We accept:

Credit/Debit Cards (Visa, Mastercard, RuPay, American Express)
UPI (Google Pay, PhonePe, Paytm, BHIM)
Net Banking
Wallets

We do not store any payment card information on our servers. All transactions are encrypted and processed by Razorpay.

5. Shipping and Delivery

→ We ship across India
→ Standard delivery: 5–10 business days
→ Shipping is calculated at checkout based on location
→ Tracking details will be shared via email and SMS
→ Delivery dates are estimates and not guaranteed
→ For perishable products (like seasonal Kesar Mango),
   delivery windows are strictly seasonal

6. Returns and Refunds

For our complete Return and Refund Policy, please visit our Return Policy page.

Brief summary:

Returns accepted only for damaged, defective, or incorrect products
Return request must be raised within 48 hours of delivery
Original packaging and proof of purchase required
Refunds processed within 7–10 business days after we receive the returned product

7. Intellectual Property

All content on this Website — including text, images, logos, product photographs, blog articles, infographics, 3D animations, and brand assets — is the property of Jiru Mithu Farms and protected under Indian copyright law.

You may not:

Reproduce, modify, distribute, or republish any content without written permission
Use our brand names (HAARIDRA, MULKAPARNI, Jiru Mithu Farms) for commercial purposes
Scrape, mirror, or copy any part of this Website

For more details, see our Copyright Policy.

8. User Conduct

You agree NOT to:

Use the Website for any unlawful or fraudulent purpose
Attempt to gain unauthorized access to our systems or databases
Upload viruses, malware, or harmful code
Impersonate any person or entity
Harass, threaten, or intimidate other users or our staff
Use automated tools (bots, scrapers) to access the Website

We reserve the right to terminate access for any user found violating these terms.

9. Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Disclaimers

→ Information on this Website is for general purposes only
→ HAARIDRA and MULKAPARNI are food products,
   not medical treatments
→ Health-related claims are based on traditional usage
   and are not evaluated by any medical authority
→ Consult a qualified healthcare professional before
   using our products for therapeutic purposes
→ Product effectiveness may vary from person to person

11. Limitation of Liability

To the maximum extent permitted by law, Jiru Mithu Farms shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of profits, revenue, data, or goodwill
Damages exceeding the value of the order in question
Issues arising from third-party services (payment gateways, courier partners)

12. Modifications

We reserve the right to update these Terms at any time. Changes will be effective upon posting on this page. Continued use of the Website after changes constitutes acceptance of the updated terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Surat, Gujarat.

14. Contact Us

For questions about these Terms of Use:

Email   : sales@jirumithufarms.com
Phone   : +91 79848 66371
Address : Jiru Mithu Farms
          R.S. No. 335, 335/1, Block No. 380
          At Po. Vasravi, Tal. Mangrol
          Surat, Gujarat — 394421, India