Privacy Policy — Jiru Mithu Farms

Introduction

Jiru Mithu Farms ("we", "our", "us") respects your privacy. This Privacy Policy explains what personal information we collect when you use jirumithufarms.com, how we use it, and your rights regarding that information.

Last updated: 10 May 2026

1. Information We Collect

1.1 Information You Provide

When you place an order or contact us, we collect:

→ Full name
→ Email address
→ Mobile number
→ Delivery address (street, city, state, PIN code)
→ Order details (products, quantities, amounts)

1.2 Payment Information

Payments are processed by Razorpay. We do not store your card number, CVV, UPI ID, or net banking credentials. Razorpay handles all payment data under their own Privacy Policy.

1.3 Automatically Collected Information

When you browse our Website, we may collect:

→ IP address (approximate location only — city/state level)
→ Browser type and device type
→ Pages visited and time spent
→ Referring website

This is collected via cookies and Google Analytics. No personally identifiable information is included.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations, invoices, and shipping updates
Respond to your queries and support requests
Prevent fraud and ensure payment security
Improve our Website and product offerings
Send you promotional offers — only if you opt in

We do not use your data for automated decision-making or profiling.

3. Sharing Your Information

We share your data only as necessary:

| Recipient | Purpose | Data Shared | |---|---|---| | Razorpay | Payment processing | Name, email, phone, order amount | | Shipping partners | Order delivery | Name, phone, delivery address | | Google Analytics | Website analytics | Anonymised usage data only |

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Cookies

We use cookies to operate the Website, remember your cart, and analyse traffic. For full details, see our Cookie Policy.

You can manage cookie preferences at any time via the Cookie Settings link in the footer.

5. Data Retention

Order records    : 7 years (required by GST / Indian tax law)
Account data     : Until you request deletion
Analytics data   : 14 months (Google Analytics default)
Marketing opt-in : Until you unsubscribe

6. Your Rights

You have the right to:

Access — request a copy of the personal data we hold about you
Correction — ask us to correct inaccurate data
Deletion — request deletion of your data (subject to legal retention requirements)
Opt-out — unsubscribe from marketing emails at any time

To exercise any of these rights, contact us at sales@jirumithufarms.com.

7. Data Security

We use HTTPS encryption for all data transmission. Access to order data is restricted to authorised personnel only. Payment data is never stored on our servers.

8. Children's Privacy

Our Website is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has submitted personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our Website constitutes acceptance of any changes.

10. Contact Us

For privacy-related queries:

Jiru Mithu Farms
Email  : sales@jirumithufarms.com
Phone  : +91 79848 66371
Address: R.S. No. 335, 335/1, Block No. 380,
         At Po. Vasravi, Tal. Mangrol,
         Dist. Surat, Gujarat — 394421